Bar/Lounge Supervisor

• Supervise the daily operations of the lounge, bar, kitchen, and other related service areas during assigned shifts
• Monitor staff attendance, punctuality, appearance, and overall performance to ensure professionalism and efficiency
• Ensure excellent customer service delivery and promptly resolve customer complaints or concerns
• Support Management in implementing operational policies, procedures, and service standards
• Monitor stock usage and report shortages, wastage, damages, or any irregularities to Management
• Ensure cleanliness, hygiene, safety, and proper maintenance of the premises at all times
• Assist in enforcing staff discipline and maintaining order within the workplace
• Prepare detailed shift reports and escalate operational issues or incidents where necessary
• Support revenue growth initiatives, customer engagement activities, and promotional campaigns
• Ensure compliance with company policies, operational guidelines, and health & safety standards
• Coordinate effectively with team members to ensure smooth workflow and customer satisfaction
• Maintain a positive and productive working environment for all staff

• BSc
• 2-3 years' experience
• Proven experience in a supervisory role within a bar, lounge, restaurant, or hospitality environment
• Leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and manage multiple tasks effectively
• Strong problem-solving and conflict-resolution skills
• Good organizational and reporting skills
• Customer-service oriented with attention to detail
• Professional appearance and positive attitude
• Ability to work flexible shifts, including weekends and holidays

Remuneration: NGN 120,000