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About this role
<h2><span style="font-size: 10pt;">Who We Are</span></h2>
<p><span style="font-size: 10pt;">Moniepoint Inc. is a financial technology company digitising Africa’s real economy. We build a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed.</span></p>
<h2><span style="font-size: 10pt;">What We Do</span></h2>
<p><span style="font-size: 10pt;">At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data to support our businesses with essential services like credit and overdrafts. We’re here to create financial happiness for everyone, everywhere.</span></p>
<p><span style="font-size: 10pt;"><em>Curious about what makes Moniepoint an incredible place to work?<br><a href="https://moniepoint.com/blog">Check out posts on how we cultivate a culture of innovation, teamwork, and growth.</a></em></span></p>
<h2><span style="font-size: 10pt;">Job Purpose</span></h2>
<p><span style="font-size: 10pt;">The Hardware Engineer ensures that our physical touchpoints—our POS terminals—are reliable, innovative, and always ready to serve our users. You’ll be responsible for the full hardware lifecycle, from designing circuit boards to empowering our repair technicians with the mastery they need to keep our fleet running. You are the link between complex electronics and the everyday business owners who depend on them.</span></p>
<h2><span style="font-size: 10pt;">Key Responsibilities</span></h2>
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<p><span style="font-size: 10pt;"><strong>Design & Innovation:</strong> Create electronic hardware circuits and PCB layouts that meet our high standards for performance and reliability.</span></p>
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<p><span style="font-size: 10pt;"><strong>Product Mastery:</strong> Maintain and update the technical "source of truth" for our designs, including parts lists and bills of materials.</span></p>
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<p><span style="font-size: 10pt;"><strong>Empower Others:</strong> Develop training and procedures that help our repair technicians work with precision and speed.</span></p>
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<p><span style="font-size: 10pt;"><strong>Continuous Improvement:</strong> Create and update repair manuals that make complex fixes feel simple.</span></p>
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<p><span style="font-size: 10pt;"><strong>Rigorous Testing:</strong> Conduct hands-on testing of products and tools, identifying design gaps and recommending modifications to make our hardware even better.</span></p>
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<p><span style="font-size: 10pt;"><strong>Strategic Research:</strong> Analyse hardware specifications and market trends to determine the feasibility of new designs or modifications.</span></p>
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<p><span style="font-size: 10pt;"><strong>Documentation:</strong> Keep detailed, accurate records of repair processes and results to help us learn from every issue identified.</span></p>
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<p><span style="font-size: 10pt;"><strong>Collaborate:</strong> Work closely with technicians and other engineers to ensure our hardware strategy is aligned across the team.</span></p>
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<h2><span style="font-size: 10pt;">Qualifications</span></h2>
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<p><span style="font-size: 10pt;">A degree in Electrical/Electronics Engineering or a related field (or equivalent practical experience).</span></p>
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<li style="font-size: 10pt;"><span style="font-size: 10pt;">3-5 years experience as a hardware/electronics engineer</span></li>
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<p><span style="font-size: 10pt;">Experience in terminal or electronics repair is a strong advantage.</span></p>
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<p><span style="font-size: 10pt;">Strong analytical skills—you enjoy connecting the dots and solving puzzles.</span></p>
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<p><span style="font-size: 10pt;">Proficiency in Microsoft Office applications for documentation and tracking.</span></p>
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<p><span style="font-size: 10pt;">Excellent attention to detail; you take pride in accuracy and keeping things tidy.</span></p>
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<p><span style="font-size: 10pt;">A proactive, solution-oriented approach—you don't wait for instructions to make things better.</span></p>
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<h2><span style="font-size: 10pt;">About you</span></h2>
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<p><span style="font-size: 10pt;"><strong>You're a Problem Solver:</strong> You enjoy the "how" and "why" behind hardware and love making things work.</span></p>
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<p><span style="font-size: 10pt;"><strong>You're a Teacher:</strong> You enjoy sharing your knowledge and helping technicians grow their skills.</span></p>
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<p><span style="font-size: 10pt;"><strong>You're Driven by Mastery:</strong> You don't settle for "good enough" and are always looking for ways to improve quality and efficiency.</span></p>
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<p><span style="font-size: 10pt;"><strong>You're Human:</strong> You communicate clearly and treat your teammates with respect, regardless of their role.</span></p>
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<h2><span style="font-size: 10pt;">What success looks like</span></h2>
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<p><span style="font-size: 10pt;"><strong>Reliability:</strong> Our hardware designs are stable, and POS terminals have high uptime in the field.</span></p>
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<p><span style="font-size: 10pt;"><strong>Competency:</strong> Repair technicians feel equipped and confident thanks to your training and manuals.</span></p>
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<p><span style="font-size: 10pt;"><strong>Efficiency:</strong> The time taken to diagnose and repair hardware issues decreases through better documentation and processes.</span></p>
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<p><span style="font-size: 10pt;"><strong>Innovation:</strong> Your research leads to hardware modifications that directly benefit our business users.</span></p>
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<h2><span style="font-size: 10pt;">What we can offer you</span></h2>
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<p><span style="font-size: 10pt;"><strong>Culture:</strong> We put our people first. We’ve built a company where all voices are heard and we look out for one another. Above all, we are human.</span></p>
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<p><span style="font-size: 10pt;"><strong>Learning:</strong> We offer a learning-focused environment with knowledge sharing, training, and regular technical talks.</span></p>
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<p><span style="font-size: 10pt;"><strong>Compensation:</strong> You’ll receive an attractive salary, pension, health insurance, and an annual bonus.</span></p>
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<h2><span style="font-size: 10pt;">What to expect in the hiring process</span></h2>
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<p><span style="font-size: 10pt;">A preliminary phone call with the recruiter.</span></p>
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<p><span style="font-size: 10pt;">An interview with the Hiring Team.</span></p>
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<p><span style="font-size: 10pt;">An interview with a member of our Executive team.</span></p>
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<p><span style="font-size: 10pt;"><em>Moniepoint Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</em></span></p>
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