Customer Support Internship

<p> <strong>Headquarters:</strong> Rīga, LV </p> <p><strong>Location:</strong> Riga or Remote | <strong>Duration:</strong> Minimum 3 months | <strong>Type:</strong> Unpaid<br></p> <p>Join one of Northern Europe’s <strong>leading IoT companies</strong>! Mapon develops advanced <strong>fleet management</strong> and <strong>asset tracking</strong> solutions, serving over <strong>30,000 clients</strong> globally. With 200+ professionals across <strong>7 countries</strong>, we’re shaping the future of transportation technology.</p> <p>Now, we’re looking for a <strong>Customer Support Intern</strong> to join our dynamic team and gain <strong>hands-on experience in tech support, localization, and internal process management</strong>.<br></p> <p>You're curious about:</p> <ul><li>Transportation, logistics, or the automotive industry<br></li><li>Telecommunications, engineering, or programming<br></li><li>Helping people and solving technical problems</li></ul> <p></p> <ul><li>Fluency in <strong>English</strong> (a must)<br></li><li>Fluency in at least <strong>one of the following</strong>: Finnish, Danish, Swedish, Lithuanian, Estonian, French<br></li><li>High <strong>PC literacy</strong> – ability to navigate various software tools (Google Suite, AI tools, etc.)<br></li><li><strong>Tech-savvy mindset</strong> – understanding technical documentation and systems<br></li><li>Strong <strong>teamwork</strong> and communication skills<br></li></ul> <ul><li>Learn about Mapon’s products, services, and internal processes<br></li><li>Proofread AI-translated Help Center content and validate technical accuracy<br></li><li>Assist in software platform localization and translation maintenance</li><li>Support the team with various localization-related tasks</li></ul> <p>You’ll work<strong>closely with experienced professionals</strong> from international markets and gain insight into a fast-paced tech environment.</p> <p></p> <ul><li> Real-world experience in a fast-growing <strong>international IoT company</strong><br></li><li> <strong>Paid lunch</strong> and office snacks<br></li><li>‍ <strong>Flexible schedule</strong> and <strong>remote-friendly</strong> work culture<br></li><li> <strong>Recommendation letter</strong> after successful completion<br></li></ul> <p><strong>Let’s build the future of fleet management together.</strong><br> Ready to take the first step? Apply now!</p> <p><em>*We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.</em></p> <p>Mapon (<a href="http://reg.nr/">reg.nr</a>. 40003800531)</p> <p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/mapon-customer-support-internship">https://weworkremotely.com/remote-jobs/mapon-customer-support-internship</a></p>