Customer service representative (US based)

<img src="https://we-work-remotely.imgix.net/logos/0170/8822/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> Paris <br /><strong>URL:</strong> <a href="https://onepilot.co/agents/customer-care-agents">https://onepilot.co/agents/customer-care-agents</a> </p> <p>As a Onepilot agent, you’re a <strong>freelance</strong> in charge of helping our clients’ consumers with their requests.</p> <p>After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via <strong>email, chat, or call.</strong></p> <p>You work from <strong>home</strong>, and will be paid for <strong>each ticket solved</strong>. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between $1 and $2. On average our agents earn $15 an hour.&nbsp;</p> <p><strong> What you will do:</strong></p> <p>Support customers via email, chat or phone</p> <p>Use tools and resources to deliver quick and accurate support</p> <p>Ensure satisfied customers with clear and friendly communication</p> <p><strong>✅ What we are looking for:</strong></p> <p>Fluency with digital tools and platforms</p> <p>Strong problem-solving skills and excellent written and verbal communication</p> <p>Available at least 20 hours a week</p> <p>Based within the US</p> <p><strong> What we offer:</strong></p> <p>Payment per ticket solved (performance-based)</p> <p>Flexible home working - you set your own schedule</p> <p>On average, you will earn $15 per hour</p> <p>Training and ongoing support to help you succeed</p> <p><strong> Ready to get started?</strong></p> <p>Our quick application takes just 15 minutes. <strong>Only US based applicants will be accepted. Please don't apply if you are not within the US.</strong></p> <p>&nbsp;</p> <p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based-1">https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based-1</a></p>