Head of Recovery

<p><strong>Who we are</strong></p> <p>Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.</p> <p><em>Curious about what makes Moniepoint an incredible place to work? <a href="https://moniepoint.com/blog">Check out posts on how we cultivate a culture of innovation, teamwork, and growth.</a></em></p> <p><strong>About the role</strong></p> <p>The Head of Recovery is a strategic leadership role responsible for architecting and executing Moniepoint’s debt recovery framework. As a qualified legal professional, you will ensure minimal credit losses by optimizing the recovery unit’s efficiency through a blend of rigorous legal strategy and operational excellence.</p> <p>In this capacity, you will develop and implement comprehensive recovery strategies, design the organizational structure of the recovery unit, and recruit high-caliber talent. Your deep legal expertise in debt litigation and asset recovery will be vital in navigating complex delinquency cases. You will leverage a data-driven approach to evaluate the efficacy of recovery tactics and personnel performance.</p> <p><strong>What you’ll get to do</strong></p> <ul> <li>Develop and execute recovery strategies to reduce non-performing loans and bad debt provisions.</li> <li>Act as the primary legal strategist for the recovery department, ensuring all actions comply with financial regulations and debt collection laws.</li> <li>Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel, to expedite the resolution of non-performing loans (NPLs).</li> <li>Design the recovery organisation and supervise the hiring process for recovery talent</li> <li>Optimise the effectiveness of the recovery team by setting clear objectives and key performance indicators (KPIs).</li> <li>Continuously provide training to the recovery network in alignment with established recovery strategies and industry best practices.</li> <li>Report on recovery performance and provide insights to senior management.</li> <li>Collaborate with internal departments such as credit, legal, risk, and finance to align recovery efforts.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in Law (LLB)</li> <li>Minimum 7 years of experience in debt recovery/litigation in Nigeria</li> <li>Strong knowledge of debt recovery laws, banking regulations, and court procedures in Nigeria.</li> <li>At least 7 years of experience in credit recovery</li> <li>Strong network of legal and law enforcement contacts across the country</li> <li>Proven experience in leading a recovery team and managing high-value non-performing loans</li> <li>Proven experience in handling recovery in each of the 6 geo-political zones in Nigeria</li> <li>Excellent negotiation, problem-solving, and decision-making skills.</li> <li>Strong analytical skills and ability to interpret financial data</li> </ul> <p><strong>Relevant Skills</strong></p> <ul> <li>Loan Recovery</li> <li>Credit risk management</li> <li>Data analytics and statistics&nbsp;</li> <li>Negotiation and Conflict Resolution</li> <li>People Management</li> <li>Performance Management</li> <li>Training and People Development</li> </ul> <p><strong>What we can offer you</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.</span></li> </ul> <p><strong>What to expect in the hiring process</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A preliminary phone call with the recruiter</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An interview with one of our credit business leads</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A behavioral and technical interview with a member of the Executive team.&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</span></p> <p>&nbsp;</p>